Executive Times

 

 

 

 

 

2006 Book Reviews

 

Myths, Lies, and Downright Stupidity: Get Out the Shovel--Why Everything You Know is Wrong by John Stossel

Rating:

***

 

(Recommended)

 

 

 

Click on title or picture to buy from amazon.com

 

 

 

Entertaining

 

Readers who approach John Stossel’s new book, Myths, Lies, and Downright Stupidity: Get Out the Shovel--Why Everything You Know is Wrong, as entertainment will come away more pleased than those who expect to find facts and convincing arguments. The star of the ABC 20/20 Give Me a Break segment presents snappy and witty riposte by presenting one point of view, and pounding it to show errors. His approach can be funny and entertaining. Chances are readers will be entertaining more when they agree with Stossel’s opinions than when they disagree. Here’s an excerpt, from the beginning of Chapter Three, “Bashing Business,” pp. 49-55:

 

One reason I became a consumer reporter was that I assumed business was fraught with cheating and deceit. Many consumer reporters believe that. Legislators and lawyers believe it too. It’s Intuitive to despise business.

Even the rich hate business. When the steel industry stood up to Pres­ident Kennedy’s efforts to dictate its prices in 1962, the President—-the wealthy son of one of the wealthiest men in America—exclaimed, “My fa­ther always told me that all businessmen were sons of bitches, but I never believed it till now.”

 

MYTH: Businesses rip us off.

 

TRUTH: Most don’t.

 

Okay, some do.

Enron, WorldCom, and Tyco became famous for it.

I won Emmy awards exposing cheaters, like milk producers who con­spired to keep prices high, RJ Reynolds Tobacco when it handed out Camel cigarettes to kids, and vocational schools that promised jobs that did not exist.

But I eventually noticed that most cheating is pretty trivial, that the vast majority of businesses don’t cheat, and that the cheaters rarely get away with it for long.

 

MYTH: Government must make rules to protect us from business.

 

TRUTH: Competition protects us, if government gets out of the way.

 

It took me a long time to learn that regulations can’t protect consumers better than open competition, and in fact, they often harm us. My learning curve was steep. After all, I worked in newsrooms where “consumer victim­ization” was a religion and government its messiah. But after fifteen years of watching government regulators make problems worse, I came to understand that we didn’t need a battalion of bureaucrats and parasitic lawyers policing business. The competition of the market does that by itself. Word gets out. Angry customers complain to their family and friends; consumer reporters like me blow the whistle on inferior products and shoddy service. Companies with bad reputations lose customers. ln a free society, cheaters don’t thrive.

Once I learned more about economics, I saw how foolish I’d been. Gov­ernment uses force to achieve its ends. If you choose not to do what govern­ment dictates, men with guns can put you in jail. Businesses, by contrast, cannot use force, no matter how big they are. So all business transactions are voluntary—no trade is made unless both parties think they benefit. In 1776, economist Adam Smith brilliantly realized that the businessman’s self-centered motivation gets strangers to cooperate in producing a multitude of good things: “He intends only his own gain, and he is in this, as in many other cases, led by an invisible hand to promote an end which was no part of his intention.”

Few of us appreciate the power of that invisible hand. I don’t give my pencil a second thought, and yet I could spend years trying to produce one without turning out anything as good as the worst pencil available today. Leonard Read of the Foundation for Economic Education opened my mind to this idea when I read his essay “I, Pencil.” Here is a shortened version:

 

I, Pencil, simple though I appear to be, merit your wonder and awe...

not a single person on the face of this earth knows how to make me.

My family tree begins with what in fact is a tree, a cedar of straight grain that grows in Northern California. Contemplate all the saws and trucks and rope and the countless other gear used in carting the cedar logs to the railroad siding. Think of all the persons and the numberless skills that went into their fabrication: the mining of ore, the making of steel and its refinement into saws, axes, motors; the growing of hemp and bringing it through all the stages to heavy and strong rope; the log­ging camps with their beds and mess halls, the cookery and the raising of all the foods. Why, untold thousands of persons had a hand in every cup of coffee the loggers drink!

The logs are shipped to a mill. Can you imagine the individuals who make flat cars and rails and railroad engines? These legions are among my antecedents.

My “lead” [is] graphite mined in Ceylon. Consider these miners and those who make their many tools and the makers of the paper sacks in which the graphite is shipped and those who make the string that ties the sacks and those who put them aboard ships and those who make the ships.

Millions of human beings have had a hand in my creation, no one of whom even knows more than a very few of the others.

Neither the worker in the oil field nor the chemist nor the digger of graphite or clay nor any who mans or makes the ships or trains or trucks nor the president of the company performs his singular task because he wants me. Indeed, there are some among this vast multitude who never saw a pencil nor would they know how to use one.

There is still a fact more astounding: the absence of a master mind, of anyone forcibly directing these countless actions which bring me into be­ing. No trace of such a person can be found. Instead, we find the Invisi­ble Hand at work.

I, Pencil, am a complex combination of miracles: a tree, zinc, copper, graphite. But to these miracles which manifest themselves in Nature an even more extraordinary miracle has been added: the configuration of creative human energies—millions of tiny know-bows configurating nat­urally and spontaneously.

 

People assume someone needs to be “in charge” to achieve those mira­cles, but no one is in charge. What philosopher Frederick Hayek called “spon­taneous order” makes it happen.

Without any central authority or master planner, the invisible hand qui­etly flips the switches that turn markets on. Competition brings us good stuff that keeps getting better—better cars, phones, shoes, medicines. Yet we take this for granted and demand more. We complain if the supermarket’s 30,000 items don’t include a flavor we want.

In newsrooms where I’ve worked, it’s trendy to sneer at people in busi­ness. “They’re selfish, greedy, tacky. We are the artists, the thinkers, the people who care about others. We demand that government regulate business to keep the greedy bastards from ripping us off, hurting the poor, despoiling the earth. . .“ In Hollywood, the villain is more likely to be a businessman than a terrorist. The media elite firmly believe: Business is bad.

To be fair, antipathy toward business existed before the media amplified it. There’s something instinctive about resenting the people who trade for profit. Workers hate their employers, who pay them, but love the govern­ment, even though it takes 40 percent of their money and squanders it.

It’s an idea as old as it is irrational. In feudal times, people hated the “bourgeoisie.” It wasn’t just because they envied their wealth, says econo­mist Thomas Sowell. People revered royalty, no matter how absurdly rich they were, but resented middle-class merchants who sold them what they needed. Anger at the merchant’s profit, suggests Soweli, is the grist for racial and ethnic hatred that has led to mass slaughters. Everywhere there is hatred of “middleman minorities”: The Chinese in Southeast Asia, the Lebanese in the Middle East, the Jews in Eastern Europe, Indians and Pak­istanis in Africa, and Koreans in America’s Black ghettos. These groups im­prove their customers’ lives in many ‘ways, yet often their customers come to hate them for it.

Some folks simply loathe profit and commerce. They want to “fix” it by making it “kinder.” One way they think they can do that is by insisting that authorities guarantee “fair” prices.

 

MYTH: Price controls protect consumers.

TRUTH: Price controls create shortages and terrible hardship.

 

Price controls make perfect sense to people who know little about eco­nomics: “Since business owners are greedy and quick to take advantage of their customers’ ignorance or desperation to ‘gouge’ them, it would be fairer to limit what those selfish people can charge! The only losers would be those nasty capitalists who make ‘excess’ profit. Price controls would save everyone money! Why not impose them?”

Because price controls don’t work.

They’ve been tried many, many times, but they’ve never worked, if by “worked” we mean made life better for consumers. Instead, price controls create shortages and cause all kinds of harm, from starvation in Communist countries to long gas lines in the United States. Yet this bad idea doesn’t die.

Even after starving Russian mothers sent their children into the fields to kill mice for food, and even after the Soviet Union collapsed under the weight of central planning and price controls, many of our leaders still insist that their central planning and price controls will work.

I’ve covered their schemes, big and small. I’ll start with the small:

My former senator, Alfonse D’Amato, was upset about your friendly neighborhood robot, the ATM. I put ATMs up there with microwave popcorn on the list of great inventions. How did I ever survive without cash ma­chines?

I’m old enough to remember when getting cash meant standing in a long line and then convincing a teller that you were you. There was always a line.

You could only withdraw money between nine a.m. and three p.m. at your own bank. Today I can wander out in my sweatpants at two a.m. and get cash on the corner. I like getting cash whenever I want it, and I’m willing to pay $1.50 for that convenience.

But if D’Amato and other self-appointed do-gooders had their way, I wouldn’t have that choice. D’Amato proclaimed ATM fees “wrong” and “immoral.” At the time, he was not just another congressional blowhard, but chairman of the Senate Banking Committee, and he planned to outlaw the fees. He branded them “absolutely unacceptable—a great scam.”

D’Amato went on TV to denounce the “usury” of ATM fees. He claimed, “They cost the average consumer, some reports indicate, a hundred fifty dol­lars a year more.”

“A hundred fifty dollars?” I asked him.

He stammered, “That’s—well, begin to think of it. Think of how many transactions that would take.”

His staff got the figure from a newspaper article. The real cost was a third of that. But the senator decided to “solve” this nonexistent problem anyway.

He was eager to pander to constituents who didn’t like the fees.

We had no trouble finding voters who agreed with D’Amato. They told us they shouldn’t have to pay to withdraw their own money. As one ATM user said, “There wasn’t a service charge to put it in, so why should there be one to take it out?”

Why? Because ATM machines aren’t free! We interviewed Barbara Stillman, a woman who started a cash-machine business. She owned one ATM and serviced four others. The machine she owned cost her fifteen thousand dollars (some cost fifty thousand). Her initial outlay of fifteen thousand dol­lars was just the beginning. She had to service the machines and put her own cash in them (the banks reimbursed her four days later). Stillman drove to some of her machines, but had to pay hundreds of dollars to fly to her busiest ATM; it was on Block Island, just off the coast of Rhode Island. Tourists there used her ATM, even though they hated paying Stillman’s whopping fee of four dollars. One vacationer complained, “Four dollars is an excessive charge to get money. But we’re on vacation, so we do it.”

Four dollars was the highest fee we found, and her service charge would certainly have become illegal if Senator D’Amato had his way. That would have taught the greedy Stiliman a lesson. Of course, it also would have hurt her customers because it would have put her out of business, Why should the Barbara Stillmans of this world take risks if they can’t take profits?

Here’s what she told us: “When I’m loading a machine, I could be robbed. If somebody stole the machine, that’s a risk. I have no incentive at all to go over there and risk my life flying on an airplane, and why would I want to risk that for nothing?”

In fact, a few years later, she decided “the risk wasn’t worth even four dollars per customer.” She quit the business.

Most cash machines are owned by banks, but banks have costs too. Politicians can pretend that banks can afford to dispense cash for free, but it isn’t so.

We don’t need “consumer advocates” like Al D’Amato to keep businesses from charging too much. In a free society, competition holds prices down, and in the cash business, there’s plenty of competition. If Stillman’s four-dollar fee earns her too fat a profit, competitors will swarm in. They’ll court her cus­tomers by offering cash for less. On Block Island, in fact, competition has driven the price down to about $2.50. That’s how capitalism works. If Stillman charged an “unfair” fee, the free market would correct it without any help from the United States Congress.

When I confronted my senator about his plan, 1 didn’t hide my exaspera­tion.

STOSSEL It’s freedom! People are willingly paying this surcharge, and we’re getting more machines.

ALFONSE D’AMATO It’s absolutely not freedom. They don’t have a choice. What choice does a person have?

STOSSEL You make it sound like ATMs are like heroin, and—

ALFONSE D’AMATO That’s true.

STOSSEL [Heroin!?] Aren’t you pandering here?

ALFONSE D’AMATO No, I don’t think so. Someone’s got to stand up for the little guy.

 

Get out the shovel! D’Amato was hurting the little guy. And eventually, the little guys voted him out. Bye, Al.

D’Amato’s proposal was the subject of my first “Give Me a Break” col­umn for 20/20, and I hope I contributed to its defeat. Consumers don’t need price controls.

Controlling prices has repeatedly robbed us of convenience and of new products and services. At least inconvenience usually isn’t fatal, but it will be fatal if the economically illiterate succeed in imposing price controls on the product they are most eager to regulate: prescription drugs.

 

I don’t watch 20/20, so for me, turning the pages of Myths, Lies and Downright Stupidity, was fairly entertaining. I expect that were I watching this, I would have changed channels. Those readers who like things to be in neat categories will like this book more than those who don’t need to seek out the capital T truth in all things.

 

Steve Hopkins, September 25, 2006

 

 

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The recommendation rating for this book appeared

 in the October 2006 issue of Executive Times

 

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